The Wolffepack Warranty
We are passionate about creating the very best products we possibly can. We have tested the Wolffepack mechanism through many thousands of cycles, and are so confident in its reliability and durability that we are offering our customers a lifetime guarantee on every bag.
This means that if your Wolffepack becomes non-functioning or defective, we will repair or replace it with a fully-functioning bag in the same or better condition. The warranty does not cover expected wear or cosmetic damage that do not affect the safety or function of your Wolffepack. If something breaks, don't worry, we'll be more than happy to repair or replace it.
We're committed to reducing waste, so when we can, we issue warranty replacements from our stock of open-box, gently used, or refurbished items. All warranty replacements are quality-checked and certified to be clean and fully-functioning, and come with the same lifetime guarantee as your original purchase.
If you would like to contact us about a broken or defective Wolffepack, you can contact us at firstname.lastname@example.org. We're happy to help.